📧 Get in Touch
Have questions, feedback, or need support? We'd love to hear from you!
Please include "OneTimeMail" in your subject line for faster response
What We Can Help With
- Technical Support: Issues with email generation or receiving
- Feature Requests: Suggestions for new features or improvements
- Bug Reports: Report any issues you encounter
- Privacy Questions: Inquiries about our privacy practices
- General Feedback: Your thoughts on our service
- Business Inquiries: Partnership or collaboration opportunities
Before You Contact Us
Please check our frequently asked questions below. Your question might already be answered!
❓ How long do temporary emails last?
Temporary email addresses automatically expire after 1 hour from creation.
❓ Why am I not receiving emails from Gmail?
Gmail and other external email providers cannot send emails to localhost addresses. This is normal for development/local installations. For production use, deploy to a public server.
❓ Is OneTimeMail really anonymous?
Yes! We don't require registration, don't store personal information, and automatically delete emails after expiration.
❓ Can I extend the expiration time?
Currently, all temporary emails expire after 1 hour. This is by design to ensure privacy and security.
❓ Is the service free?
Yes, OneTimeMail is completely free to use with no hidden charges or premium tiers.
❓ Can I send emails from temporary addresses?
No, OneTimeMail is designed for receiving emails only. You cannot send emails from temporary addresses.
When Contacting Us, Please Include
- Subject Line: Start with "OneTimeMail - " followed by your topic
- Issue Description: Clear description of your question or problem
- Browser Information: Which browser and version you're using
- Steps to Reproduce: If reporting a bug, include steps to reproduce it
- Screenshots: If applicable, include screenshots of any errors
Example Email Format
Subject: OneTimeMail - Feature Request
Message:
Hi OneTimeMail Team,
I would like to suggest a new feature...
[Your detailed message here]
Browser: Chrome 120.0
Device: Desktop/Mobile
Thank you!
[Your name - optional]
Other Ways to Reach Us
Currently, email is our primary support channel. We're working on expanding our support options in the future.
Business Inquiries
For business partnerships, advertising opportunities, or other commercial inquiries, please contact us at the same email address with "Business Inquiry" in the subject line.
🤝 We Value Your Feedback
Your feedback helps us improve OneTimeMail. Whether it's a suggestion, bug report, or just letting us know how we're doing, we appreciate hearing from our users.
Thank you for using OneTimeMail!